Shipping & Delivery Policy

Last Updated: 27 September 2026

At Inanya Foods, we carefully pack our homemade pickles to help ensure that your order reaches you safely and in good condition.

1. Shipping Availability

We currently accept orders for delivery across India, subject to courier service availability at the customer’s delivery address.

2. Order Processing

Orders are normally processed and packed after successful order confirmation and payment.

Orders may take 1–2 business days to be processed before dispatch.

During festivals, promotional periods, weekends, or unexpected circumstances, processing may take additional time.

3. Estimated Delivery Time

Estimated delivery times after dispatch are:

  • Tamil Nadu, Karnataka, Kerala, Andhra Pradesh & Telangana: 3–5 business days
  • Other states in India: 5–7 business days

These are estimated delivery times and may vary depending on the delivery location, courier service, weather, holidays, transportation conditions, or other circumstances beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.

Any free-shipping offer will be subject to the terms and conditions of the applicable offer.

5. Order Tracking

Where tracking is available, customers may receive a tracking number or shipment details after the order has been dispatched.

Customers can use the tracking information provided by the courier to check the status of their shipment.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Full name
  • House/Flat number
  • Street/Area
  • City
  • State
  • PIN code
  • Valid mobile number

Inanya Foods is not responsible for delivery delays or failed delivery caused by an incorrect or incomplete address provided by the customer.

7. Delayed or Failed Delivery

Although we work with delivery partners to deliver orders within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Natural events
  • Public holidays
  • Courier delays
  • Transportation issues
  • Incorrect address or contact details
  • Remote delivery locations
  • Other circumstances beyond our reasonable control

If your order is significantly delayed, please contact us and we will assist you in checking the shipment status.

8. Damaged Package

If you receive a package that appears damaged, leaking, or tampered with, please take photographs or a video of the package before opening it, where possible.

Please contact us within 48 hours of delivery with your order details and supporting photos/videos.

We will review the issue and provide an appropriate resolution.

9. Delivery Attempts

Our courier partner may make one or more delivery attempts according to its delivery procedures.

If the customer is unavailable or cannot be reached, the courier may reschedule delivery or return the package to the sender.

Additional shipping charges may apply for re-shipping a returned order, where applicable.

10. Contact Us

For shipping and delivery-related questions, please contact us:

Inanya Foods
📞 98400 28955
📧 inanyafoods@gmail.com
📍 Chennai, Tamil Nadu, India

Inanya Foods — Homemade Taste, Made with Care.